Survey Data Shows Challenges Of Tech Stacks, AI Readiness

(image from omaticsoftware.com)

Nonprofit technology investment is accelerating. Organizations are using more technology than ever, but more tools don’t always lead to better results. In fact, 90% of 800 respondents to polling completed by Omatic Software now operate three or more core technology applications; 80% run four or more; and, 70% are managing five or more platforms simultaneously, up from 62% in 2025. 

Nearly 57% of organizational managers reported planning to add or change at least one platform during the next 12 months, up from 42% the year prior. More tools are coming. The question is whether they’ll work together.

The 2026 Nonprofit Technology Ecosystem Trends Report tracks adoption across 10 nonprofit verticals, showing the complexity of tech stacks. Cause and Cure organizations lead the sector with an average of 8.5 core applications, followed by Family and Human Services at 7.1 and Healthcare at 6.2.

“Nonprofits don’t have a technology problem. They have a trust problem. Every tool they add raises the stakes on whether their data is telling the truth,” Erin Stender, chief marketing officer at Omatic, said via a statement. The organizations pulling ahead are those whose leaders have made data trustworthiness a strategy, not an afterthought, she said via the statement. Via the statement. “Investment in technology alone isn’t enough. Without a strategy for connecting those tools and keeping data trustworthy, a growing tech stack risks creating more problems than it solves.”

Half of nonprofit professionals responding to the survey are using AI for everything from email segmentation and donation amount suggestions to advanced prospect researching and predicting giving behavior. But only 5% work at an organization with a real plan for AI, and that gap matters more than it might seem, according to authors of the report. When AI runs on untrustworthy data, it doesn’t just underperform; it scales errors, they wrote. AI is only as good as the data behind it, and messy data means missed opportunities for leveraging insights — or worse — misplacing trust by acting on incorrect information.

The report data showed that 25% of organizations are now using ecommerce as part of their fundraising strategy, up from 16% in 2025. By selling branded merchandise, memberships, and experiences through platforms such Shopify, nonprofits are building predictable, unrestricted revenue that grants and annual campaigns cannot guarantee. Monthly recurring revenue from nonprofit ecommerce jumped 5% year over year, according to data from Shopify.

The 2026 Nonprofit Technology Ecosystem Trends Report provides detailed findings by vertical, perspectives from leaders at Omatic’s technology partners, including experts from Blackbaud, Virtuous, Fundraise Up, GoFundMe Pro, Emma, and Tiltify, and practical recommendations for building a data management strategy that works.Download the full report at https://omaticsoftware.com/nonprofit-technology-ecosystem-trends-2026/